APeB: Benchmarking Personalization Ability of Large Language Model Agents

[Submitted on 3 Jul 2026]

Authors:Garry Yang, Zizhe Chen, Xinru Chen, Yongqiang Chen, Jianxiang Wang, Deyu Zou, Linyi Ding, Jialiang Wu, Yunzhong He, Yu Gong, James Cheng, Huaixiao Tou

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Abstract:LLM-powered agents struggle with personalization when users issue raw, underspecified queries. In this setting, agents must infer latent intent, extract preferences from noisy interaction histories, and select among competing alternatives. Existing benchmarks rarely test this capability, as they often rely on user-refined queries or simplified histories. We introduce personalized product search (PPS), a testbed for agentic personalization under raw queries and diverse histories. We construct Agent Personalized Benchmark (APeB) from action logs, pairing underspecified intents with rich histories and user-viewed candidate items. Evaluating state-of-the-art LLMs with multi-step agent workflows, we find that models handle explicit queries well but struggle with early-stage queries requiring intent and preference discovery. Rubric analysis attributes this gap mainly to ineffective history use. A simple history-aware query-refinement pipeline, VQRA, yields consistent gains, highlighting the need for dedicated history-utilization modules in personalized agents.

Submission history

From: Haochen Yang Mr [view email]
[v1] Fri, 3 Jul 2026 10:03:35 UTC (33,705 KB)